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Last updated: September 9, 2026

Information we need

Order requests need the order number and checkout email; shipping cases need the tracking code; merchandise cases need photos or video; privacy messages should name the right being exercised.

Possible delays

Busy seasons, holidays, carrier inquiries, and incomplete submissions can extend response time.

Support topics

Support is available for orders, products, tracking, damage, wrong shipments, payments, refunds, privacy, and policy questions.